Privacy notice

Who is responsible

Janette Moodie, operating iHARTIES, is responsible for information collected through this site. Contact jmoodie111@gmail.com to request access, correction or deletion, object to processing or raise a concern.

What we collect and why

The business form collects the business name, contact person, email, optional phone and website, selected service and message. We use these to answer your enquiry, check listings and ownership claims, administer agreed advertising and keep payment records. Supplying the required contact fields is voluntary, but without them we cannot respond through the form. Do not submit identity numbers, card details, medical information or private details about other people.

Directory records use factual business information from public sources, business submissions and direct confirmations. Each entry links to its source. A public listing is not consent to receive marketing. We do not sell contact lists or send unsolicited marketing on the strength of a listing.

Search and advertising counts

Search wording, selected filters, result counts and dates help us assess whether the directory is useful. Avoid personal information in searches. Sponsored links record aggregate daily click counts without advertising cookies or individual click histories. Security limits temporarily use a hashed request-address value; raw addresses are not stored in that table. Hosting providers may maintain their own security logs. No advertising pixels are installed by iHARTIES.

Who receives information

Authorised administration and the providers of hosting, storage and agreed billing services may process the relevant information. Some provider processing occurs outside South Africa. Visitor enquiries and private research notes are not included in public listings or advertiser click reports. We disclose information to a business only where you have asked us to do so or it is necessary for an agreed service.

Retention and security

Search logs are deleted after 90 days and expired request-limit records are removed during routine site use. Unconverted enquiries are reviewed for deletion or anonymisation after 90 days. Advertising agreements and payment records are retained where needed for accounts, disputes or a legal obligation. Access to Founder records is restricted on the server. No online service can guarantee absolute security.

Your rights

You may ask what personal information we hold, request correction or deletion where appropriate, or object to its use. We may need proportionate proof of identity or business authority before changing protected records. If a complaint is not resolved, you may contact the Information Regulator of South Africa. Direct contact with a listed business or an external booking site is governed by that provider’s privacy notice.